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Individual Customers Enterprise Customers Shop Eko Help Center Categories English (US) Japanese (Japan) Submit a request Enterprise Customers Shop Eko How can we help? Popular : This content is for individual customers This help center is for individual customers who have purchased their own Eko stethoscope. If you’re an enterprise institution, please click the link above for Enterprise Customers. Get started Learn how to get started with your new Eko stethoscope Stethoscopes Get device care, troubleshooting tips, and user manuals Eko App Learn how to use the Eko App with your stethoscope Wireless listening and hearing loss support Stream stethoscope sounds to Bluetooth-enabled audio devices Purchases Get information about orders, shipping, and FAQ Returns and warranty Learn how to return your stethoscope Popular Topics CORE™ Troubleshooting Guide Here you’ll find information about what to do ... DUO Troubleshooting Guide Here you’ll find information about what to do ... System requirements for individual customers System requirements Platform S... Order and shipping FAQ How do I place an order? How do I submit a tax... Look up an order or print receipt We’ve created a tool to help you look up your o... Start a return To start a return for a purchase made through ... Warranty Ekohealth.com sells products manufactured by b... More resources Clinical education Explore educational content created in collaboration with our community of practicing clinicians. Contact support We’re available 7 days a week, 5 a.m. to 5 p.m. PT. Video tutorials For how-to and support videos please visit our channel. Connect With Eko Be the first to know about new products, exclusive offers, and more. Talk to Sales Get a demo of our SENSORA™ & telehealth platforms. Get Demo Help Center Find user manuals & answers to commonly asked questions. Get Support Contact Us We’re available 7 days a week, 5 a.m. to 5 p.m. PT. Submit Request Refer a Friend Thank you for referring Eko to a friend or colleague. Get Started Eko Mobile App Available on iOS and Android Eko Academy App Available only on iOS Company Contact UsPatents Regulatory Careers Newsroom Support Help Center Returns Shipping Warranty User Manuals Shopping Tools Custom Engraving Stethoscope Quiz Compare Stethoscopes Healthcare Gifts Global Dealers Software & Apps Dashboard Login Mobile App Academy App Windows App System Status For healthcare professional use only. Eko’s heart disease detection is currently FDA-cleared for heart murmor and AFib detection. Available for U.S. only. Privacy Policy CA Employee Privacy Notice Security & HIPAA Terms of Service Terms & Conditions Declaration of Conformity Copyright ©2023 Eko Health, Inc. All rights reserved. Return to top Search our help articles https://support.ekohealth.com/hc/en-us/sections/13154394507547-Before-you-buy //theme.zdassets.com/theme_assets/1318395/802b90c3416428c1b35a5dc47329c6b47ddf74c2.png FAQ Questions about our products custom https://support.ekohealth.com/hc/en-us/categories/8868403272347-Eko-Devices //theme.zdassets.com/theme_assets/1318395/da66ee4a6c4ebb286b2d27a8a39ca23e25cdc80f.png Guides Learn how to use our stethoscopes custom https://support.ekohealth.com/hc/en-us/categories/7811317705115 //theme.zdassets.com/theme_assets/1318395/0ecc53401f274bf38282c4b0c30d9771ca231c6a.png What’s new See what’s changed in our platform order, hearing aids, tax...